Terms And Conditions

Welcome to tzxxcs Baby Clothing Store (hereinafter referred to as the ‘Store’). Please read the following terms and conditions carefully before using our services. By accessing, browsing or purchasing items from the Shop, you agree to abide by these terms and conditions.

1. Product Information

We endeavour to ensure that all product information displayed is accurate, including product descriptions, prices and stock status. Due to monitor settings, lighting conditions and other reasons, the actual products may differ from the pictures on the web page.

2. Order and Payment

• All orders must be paid through the payment method provided by the shop.
• When you submit an order, you agree to purchase the selected goods and agree to pay the appropriate fees.
• We reserve the right to cancel orders without confirming successful payment.

3. Price and Payment

• The prices of goods are all final prices, including tax, but do not include shipping costs.
• Payment methods include: credit card, Alipay, Wechat Pay and so on. Please refer to the checkout page for specific payment methods.

4. Shipping and Delivery

• We promise to try our best to ship your order within the processing time after confirming your order, usually the processing time is 1-3 working days.
• The delivery method and cost will be based on your shipping address and chosen delivery method.
• If the delivery is delayed due to force majeure factors, the shop will not be responsible.

5. Return Policy

• If the goods received have quality problems or do not match the order, you can apply for a return or exchange within 7 days.
• Returned or exchanged goods must remain unused, unwashed and in their original packaging.
• The buyer will be responsible for the shipping cost of the return or exchange, unless the item has a quality problem.

6. User Responsibility

• You undertake to provide true, accurate and complete information when purchasing goods from our shop.
• The shop will not be responsible for any problems caused by the incorrect information provided by you or your failure to update the information in time.

7. Intellectual Property Rights

• All the contents of the shop, including but not limited to text, images, trademarks, logos, etc., belong to the shop or its related rights holders, protected by copyright law.

8. Privacy Policy

• We respect your privacy and are committed to protecting your personal information. Please refer to the Store's Privacy Policy to learn more about how we collect and use your information.

9. Disclaimer

• The Shop is not responsible for service delays, failures, or other unforeseen circumstances caused by force majeure factors (e.g., natural disasters, epidemics, etc.).

10. Application of Laws

• These terms and conditions are governed by the laws of China. In case of disputes, both parties shall first resolve them through friendly consultation. If the consultation fails, then the lawsuit can be filed to the court where the shop is located.

11. Contact Information

If you have any questions, please feel free to contact us through the following ways: E-mail: support@tzxxcs.com